User Agreement

Last updated: October 11, 2026

This User Agreement sets out day-to-day rules for using your Idetta account and our support. It works together with our Terms of Service, Privacy Policy, Subscription Terms and Refund Policy. If there is a conflict, the Terms of Service prevail.

1. Your Account

1.1 You need an account to save photos and buy plans. Provide accurate details and keep them up to date. 1.2 One account is for one person. Do not share it or sell access to it. 1.3 You are responsible for what happens under your account, unless it results from our failure to protect it. 1.4 Tell us right away at support@idetta.com if you think someone has accessed your account without permission.

2. Sign-In And Passwords

2.1 Choose a strong password you do not use elsewhere. We will never ask you for your password by email or chat. 2.2 If you sign in with Google or Apple, you also need to keep that account secure. 2.3 We may require you to reset your password or verify your identity if we detect suspicious activity.

3. Using The Software

3.1 We give you a personal, non-exclusive, non-transferable, revocable right to use the Idetta apps and website for your own document-photo needs, in line with our Terms. 3.2 You may not copy, modify, decompile, or reverse-engineer the software, remove proprietary notices, or use it to build a competing product. 3.3 Idetta software and content are protected by copyright and other laws. Apart from your own photos, all rights are reserved by Idetta and its licensors. 3.4 Apps from the Apple App Store or Google Play are also subject to those stores' usage rules.

4. Your Photos

Handling, storage and deletion of your photos are described in the Privacy Policy. In short: they are yours, we use them only to provide the Service, and they are deleted automatically after 30 days or earlier if you ask.

5. Cookies

We use cookies and similar technologies as explained in the Privacy Policy, including a cookie section there with the ways to manage your preferences.

6. Support

6.1 You can reach support at support@idetta.com or through the in-app help form. 6.2 We aim to reply within 24 hours and will do our best to resolve your issue as soon as possible. Complex issues may take longer, and we will keep you updated. 6.3 We fix problems caused by faults in Idetta. For issues caused by your device, your internet connection, your original photo or third-party services, we will give guidance but cannot always fix the root cause. 6.4 Please include the account email, device and app version, and a screenshot where possible.

7. Changes

We may update this Agreement. We will announce important changes in the app or by email. If you continue to use Idetta after the changes take effect, you accept them. If you do not agree, stop using the Service and close your account.

8. Contact

Idetta team Email: support@idetta.com